Data protection
Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible.
The company ALPHA HELLAS CAR RENTAL takes the protection of your personal data very seriously and informs users of its website and its customers about the collection and processing of personal data in connection with compliance with Regulation (EU) 2016/679 (GDPR) on the protection of personal data through the company.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
DEFINITIONS
Responsible: our company under the name ALPHA HELLAS CHALKIDIKI CAR RENTAL, with registered office in Metamorfosi Halkidiki, Post Code 63078, No. GEMI 032175457000, VAT number 998491014, email: info@alphahellas.com, to which this website and all its contents belong.
User: anyone who visits our website
Customer: any person with whom the Company contracts for the rental of a Vehicle
Website: the website https://www.alphahellas.de/root.en.aspx, which, like all its content, is fully and exclusively the property of our company.
DATA WE COLLECT
- Identity data such as first name, last name, patronymic, date of birth, driver's license number, tax number, identity card or passport data
- Contact details such as residential address, electronic address (e-mail), telephone number
- Payment details such as credit/debit card number, bank account number.
- Customer's signature
PURPOSE OF DATA COLLECTION
In accordance with the provisions of Regulation 2016/679 on data protection (GDPR), as well as all relevant provisions of Greek legislation, we inform you that we process the personal data you have provided for the following purposes:
1) Management of the contractual relationship consisting of the rental of vehicles.
2) Management and pricing of vehicle rental.
3) Management of possible incidents including accidents during the rental period of the respective vehicle.
4) Management of administrative and legal procedures and communications that may arise from the contractual relationship.
PURPOSE OF PROCESSING
The company collects the data of users and customers for the purposes of the services provided and indicative of:
SECURITY
The company recognizes the importance of security of personal data and takes all necessary measures using the most modern and advanced methods to ensure the maximum security of the user. All information related to the user's or customer's personal data is secure and confidential.
DURATION OF DATA RETENTION
We inform you that your data will be kept for the time necessary to provide the services or the contractual relationship and in any case for the period necessary to comply with the legal and tax obligations of the company. The maximum retention period for your data is twenty years. You can request the deletion of your personal data in a shorter period of time. Your request will be granted if the conditions of the law are met.
RECIPIENTS OF THE DATA
Your personal data will be passed on to third parties (e.g. banks, payment gateways, etc.) to process the payment for the bookings made.
In addition, the Company may share your information with insurance companies for the purpose of administering or handling accidents that occur during the rental period.
Your data can also be transmitted to organizations and authorities (police, administration, judiciary) if this is required by law.
Recipients of your data can also be processors on our behalf who have been agreed and contractually obliged to the company:
Categories of recipients (indicative and not limiting):
1) The insurance companies.
2) The suppliers of our electronic systems.
3) Our vehicle repair, bodywork and maintenance services
4) Companies that provide roadside assistance to drivers who rent vehicles from our company.
5) Legal service providers (lawyers, law firms, bailiffs) who represent the interests of our company to third parties
While browsing the Company's website, you may come across links to other websites for your convenience and information. Such websites may operate independently of the Company and may have their own notices, statements and privacy policies. We encourage you to read them to understand how your personal data will be processed in relation to the respective websites, as we are not responsible for the content of websites owned or operated by another company, nor for the use or are responsible for the privacy practices of those websites.
RIGHT
The user or the customer has the possibility, upon request, of access to their personal data collected and processed by the company, as well as the right of access, by sending an email to the email address info@alphahellas .com sends
The user or the customer can limit, modify, correct, complete and delete their personal data and for this reason can communicate by email to the email address info@alphahellas.com
The user or the customer has the possibility to withdraw this consent to the processing of personal data by sending an email to the email address info@alphahellas.com
After reviewing the relevant request and identifying the individual, the Company will process it within one month, provided the request is legitimate and valid. If we need more time due to complexity or a large number of related requests, we will let you know.
applicable law
This Privacy Policy is governed by Greek law and will be construed in accordance with the laws of Greece. The courts of the city of Thessaloniki shall have jurisdiction for any disputes that may arise.
This privacy statement was written in Greek and translated into other languages. The Greek text is authoritative for all differences that arise in the interpretation of Greek and foreign-language texts.
COMPETENT AUTHORITY FOR THE EXERCISING OF RIGHTS
Data Protection Authority (PDPAH)
Postal address: 1-3 Kifisias Ave., 115 23 Athens, Greece
Tel: +30 210 6475600
Email address: contact@dpa.gr
ABOUT THE USE OF COOKIES
Our website uses cookies to make it easier for you to access and navigate. At the same time, we use cookies to obtain certain information about your browsing on our website.
WHAT ARE COOKIES
Cookies are small information files that are stored by our website's server on the hard drive of your computer, mobile phone or other device you use to visit our website.
USEFULNESS OF COOKIES
Cookies perform many functions, such as B. making it easier for you to surf from one website to another, remembering your preferences and generally improving your surfing experience on a website.
DELETE COOKIES
The menus of most browsers provide options for managing cookies. These options vary by browser. Depending on the options that the browser you are using offers you, you can allow the installation of cookies, disable or delete the existing ones or be notified each time you receive cookies. Instructions on how to manage and delete cookies can usually be found in the browser's "Help", "Tools" or "Edit" menu.
The company reserves the right to modify this Privacy Policy by updating this text in order to comply with current legislation on the protection of personal data, as well as in any other case it deems necessary.
By using our website, you accept and agree to this Personal Data Protection Statement - Company Privacy Policy, as amended from time to time.
